Privacy Policy.

At the BIM builders, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services.

1. Introduction

the BIM builders ("we", "our", "us") are committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose your information across jurisdictions. Our compliance framework includes:

  • India: Information Technology Act, 2000 + SPDI Rules.

  • USA: California Consumer Privacy Act (CCPA).

  • UK: UK GDPR (post-Brexit).

By using our website or services, you consent to the practices described here.

2. Data We Collect

A. Personal Information

Collected when you contact us, fill out a form, or start a project:

  • Name, email, phone, billing address.

  • Company name, designation.

  • Tax ID/VAT/GST information (if applicable).

B. Project-Related Data

Collected as part of service execution:

  • 2D drawings, Revit/IFC files, specifications, and markups.

  • Notes, redlines, or chat records (via Teams, email, etc.).

C. Technical & Usage Data

Collected automatically via cookies and analytics:

  • IP address, browser type, device ID.

  • Geolocation, session duration, pages viewed.

You can manage cookie preferences from your browser settings.

3. Legal Basis for Processing

Depending on your jurisdiction, we process your data based on:

  • Consent (form submissions, newsletter opt-ins).

  • Contractual necessity (to deliver agreed services).

  • Legitimate interest (to improve user experience, monitor security).

  • Legal compliance (tax, KYC, audit obligations).

4. How We Use Your Data

We use your information to:

  • Communicate project updates and feedback.

  • Deliver services and revisions.

  • Issue invoices and manage payments.

  • Comply with regulatory or legal requests.

  • Maintain secure and organized project archives (OneDrive, Teams).

We do not use your data for unsolicited marketing.

5. Data Sharing

Your data is only shared when necessary:

  • Internally with our team (all under signed NDAs).

  • With verified partners like Stripe, Razorpay, or PayPal for payments.

  • With cloud vendors (Microsoft, Google) for secure hosting.

  • With legal authorities, if lawfully required.

We do not sell or rent your data under any circumstances.

6. Cross-Border Data Transfer

We serve clients across India, the US, and the UK. Accordingly, your data may be processed or stored in these jurisdictions. We use:

  • GDPR-aligned safeguards.

  • Standard contractual clauses.

  • Cloud platforms with global compliance certifications.

7. Data Retention

  • We retain personal and project data for up to 5 years for record-keeping, unless legal or contractual needs require longer.

  • You may request deletion earlier, unless retention is required by law.

  • To exercise any of the above rights, email us at: privacy@thebimbuilders.com

8. Your Rights

Under India’s IT Act / SPDI Rules:

  • Request correction or deletion of personal data.

  • Withdraw previously given consent.

Under UK GDPR / US CCPA:

  • Access personal data we hold about you.

  • Request deletion (“right to be forgotten”).

  • Object to certain types of processing.

  • Request data export (UK only).

To exercise any of the above rights, email us at: privacy@thebimbuilders.com

9. Security Practices

We follow industry-standard security protocols, including:

  • Microsoft OneDrive (ISO/IEC 27001 certified).

  • Role-based access to project files.

  • End-to-end encryption and audit logging.

  • Internal SOPs for data handling and client file separation.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

privacy@thebimbuilders.com